Liveops Celebrates Success with Stevie Awards for Customer Experience
Scottsdale, United States – January 31, 2026 / Liveops /
Scottsdale, AZ – January 29, 2026 – Liveops, a frontrunner in flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service.
For the second consecutive year, Liveops secured the Gold Stevie Award for Customer Service Training or Coaching Program of the Year and received Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This repeated Gold recognition underscores Liveops’ commitment to learning and development, particularly through its Learning-as-a-Service (LaaS) model, which enhances agent readiness via streamlined onboarding, certification, and coaching. This approach enables enterprise programs to launch more rapidly while maintaining quality as demand fluctuates.
The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales across the globe. These accolades highlight Liveops’ performance-driven service delivery strategy, which merges highly skilled on-demand talent, precision scheduling, and practical AI to empower enterprises to scale effectively without compromising quality, compliance, or customer trust.
“This recognition is a testament to our dedication to providing high-quality, flexible customer experience solutions that our clients rely on,” stated Molly Moore, Chief Operating Officer of Liveops. “Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to assist enterprises in modernizing their customer experience operations with assurance. We take pride in being acknowledged as a trusted partner in transformation and innovation within a rapidly changing CX environment.”
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in evaluating AI and automation use cases within a controlled environment, implementing governance and metrics, and scaling proven solutions into production.
“Recognition across multiple Stevie categories emphasizes that innovation at Liveops is rooted in execution rather than mere hype,” remarked Jim Watson, Chief Executive Officer of Liveops. “LiveNexus embodies this philosophy-enabling clients to modernize responsibly while upholding quality, compliance, and trust.”
About Liveops
Liveops is transforming the concept of outsourced customer service in today’s always-connected world, founded on the principle that authentic connections foster brand loyalty. For more than 25 years, the company has combined advanced technology with reliable, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers of the flexible workforce model, Liveops offers global reach with unparalleled adaptability-empowering brands to meet customer needs anytime, anywhere. From intricate interactions to seasonal demands, Liveops proudly serves Fortune 500 and enterprise clients, providing personalized experiences that build trust and create lasting impact. It’s not outsourcing; it’s outsmarting. About LiveNexus by Liveops
LiveNexus is the AI and human orchestration engine from Liveops that supports enterprises in confidently modernizing their customer experience. Fueled by real-world CX data and a nationwide talent network, LiveNexus allows brands to test, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.
About The Stevie Awards
The Stevie Awards are presented in nine distinct programs, including the Stevie Awards for Sales and Customer Service. Each year, the competitions attract thousands of entries from organizations around the world and are evaluated by professionals from various industries globally. The Stevie Awards honor exceptional performances in the workplace on a worldwide scale.
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Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
